Soft Play Rules

·       Parents/guardians must supervise children at all times whilst in the centre to ensure that their behaviour is acceptable, they are using the equipment safely & correctly and that they are not entering areas that they are not supposed to be in.

·       Antz in your Pantz has zero tolerance for unacceptable behaviour of any kind from both our adult and child guests. Anyone who bullies, verbally or physically attacks either a member of staff or another guest will be refused entry or asked to leave immediately. You will also be refused future entry.

·       We provide members of staff who monitor the equipment and have access to first aid facilities. These staff are not provided to supervise children using the play equipment.

·       Children who are unwell must not enter or use the facilities, if your child is sick in the playcentre you will be asked to leave.

·       Socks must be worn at all times whilst on the play frame, shoes must be removed.

·       Height and age restrictions are in force for the safety of all children – our team will enforce them.

·       No food, drinks or snacks are to be brought in to the centre. Only food and drink purchased from Antz is to be consumed on the premises.

·       In the event of a fire/emergency evacuation, customers must leave all personal belongings and leave via the emergency exits immediately as guided by staff.

·       Smoking and Vaping is strictly prohibited whilst on the premises – anyone found breaking this rule will be asked to leave and refused future entry.

·       If the staff or management believe that someone is under the influence of alcohol or drugs, they will be  refused admission to the play centre.

·       Personal items such as toys and jewellery must be left with parents/guardians whilst children play, we will not accept liability for lost items. Any sharp items or items that may cause an injury must be removed before children go into the play areas.